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Customer project · Mississauga
A basement window in Mississauga had a crack running from one corner to another. The customer reports a technician visit followed by replacement of the glass.
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Original customer reviews
Andrea T
“The smallest window in the house (basement) had a crack from one corner to another. Company sent a technician the next day and glass was replaced within a few days. Max is the best - polite, professional, and dedicated to provide an excellent service. Everything went smoothly and I am happy with this company and experience.”
Samara Gollant
“My experience was great, the company was super quick in coming to help with our broken basement window- it happened in the evening. Our technician Ben was very friendly, helpful and knowledgeable and did a great job! The company and technician were both easy to communicate with also. I highly recomend!”
Mark Palmer
“I’m the owner of a general contracting company. My clients needed a crank replacement for their large kitchen window. I must say I am quite impressed with the front office and the quick/efficient correspondence. I spoke with both Carol and Mary who made me feel confident that the scope of the job was understood. Scheduling was straightforward and simple. My technician Tal was polite, knowledgeable and completed the repair a lot faster than I expected. Honestly, 10/10 experience. I would recommend to any fellow general contractor or homeowner. (Photos show before and after)”
W G
“Had a very positive experience with this company - I needed several windows recaulked quickly, and 24/7 was able to provide assistance rapidly. They sent a contractor over to have a look and provide recommendations, and the head office folks were very responsive on timing, price, and follow up. The contractor also took his time to match our existing caulking perfectly and everything looks great.”
Photograph shared by Andrea T for this job. See all original photos and the customer's account below.
Documented project
Approved photographs from this customer's project.
Customer photo 1
Customer photo 2The job
Based on the customer's account below.
The basement pane had a crack from corner to corner.
A technician visited and the glass was subsequently replaced.
The customer reports that the replacement went smoothly.
Customer review
Mississauga, Peel Region
“The smallest window in the house (basement) had a crack from one corner to another. Company sent a technician the next day and glass was replaced within a few days. Max is the best - polite, professional, and dedicated to provide an excellent service. Everything went smoothly and I am happy with this company and experience.”
Customer reviews
These customer reviews describe their own jobs; they are not additional evidence of this project.
Andrea T
Originally posted on Google“The smallest window in the house (basement) had a crack from one corner to another. Company sent a technician the next day and glass was replaced within a few days. Max is the best - polite, professional, and dedicated to provide an excellent service. Everything went smoothly and I am happy with this company and experience.”
Samara Gollant
Originally posted on Google“My experience was great, the company was super quick in coming to help with our broken basement window- it happened in the evening. Our technician Ben was very friendly, helpful and knowledgeable and did a great job! The company and technician were both easy to communicate with also. I highly recomend!”
Mark Palmer
Originally posted on Google“I’m the owner of a general contracting company. My clients needed a crank replacement for their large kitchen window. I must say I am quite impressed with the front office and the quick/efficient correspondence. I spoke with both Carol and Mary who made me feel confident that the scope of the job was understood. Scheduling was straightforward and simple. My technician Tal was polite, knowledgeable and completed the repair a lot faster than I expected. Honestly, 10/10 experience. I would recommend to any fellow general contractor or homeowner. (Photos show before and after)”
W G
Originally posted on Google“Had a very positive experience with this company - I needed several windows recaulked quickly, and 24/7 was able to provide assistance rapidly. They sent a contractor over to have a look and provide recommendations, and the head office folks were very responsive on timing, price, and follow up. The contractor also took his time to match our existing caulking perfectly and everything looks great.”
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(647) 643-5837Read project descriptions and original customer feedback about door, window and glass work.
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How it works
Call or send the details. Photos are helpful, but optional.
We assess the job on site. You approve the price before paid work starts.
We secure unsafe openings and arrange the agreed repair or installation.
An itemised invoice describing the work.
Door, window and glass work for homes and businesses. Insured, WSIB Covered and available 24/7.
Insurance claims
After a break-in or property damage, we help with paperwork describing the damage and repair.
Coverage and reimbursement depend on your policy and your insurer's approval.
How we help with your claimService areas
Residential and commercial service across Toronto, Peel, York, Durham and Halton, plus Hamilton, Barrie and nearby communities.
FAQ
We are available 24/7 for enquiries about an exposed or unsafe opening. The technician assesses safe access, debris removal and temporary securing on site. Permanent replacement timing depends on the measurements, required glass specification and supply. We explain the next steps and expected timing after checking the opening; custom glass may require a return visit.
The appropriate glass depends on the location, glazing system and applicable safety requirements. We inspect the opening and specify tempered, laminated or another suitable product as needed. Custom safety glass may require fabrication before installation.
We first check whether the moisture is on the surface or between sealed panes. For a failed insulated glass unit, we normally recommend replacing that unit. If the sash and frame are sound, you may not need a complete new window. We confirm the suitable repair after inspection.
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Related services
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FAQ
The approved photographs in the project gallery belong to this job. Other customer reviews describe separate work.
Every job is different. An on-site assessment helps us inspect the door, window or glass, check measurements and identify the work needed. Photos can help us prepare. You approve the scope and quote before work begins.
We are available 24/7, and same-day service is available. Call to discuss the opening and check availability. If the team is busy, leave your number or send a text so we can call you back.
Call (647) 643-5837 to discuss repairs, replacements or installations. We will help you arrange the right assessment for your property.
