4.9 out of 5 on Google · 180 reviews. Rating snapshot as of 2026-09-27.
Jinah Choi
Posted on
“Max was knowledgeable and honest about his work. We had a window crank that was loose and not properly working. Price was more than reasonable (I paid half of what the condo maintenance guys had quoted!!) And the patience of these guysssss!! Parking was horrendous in downtown toronto and he had to drive around for at least half an hour before parking. Thank you!!!”
Rahma Ahmed
Posted on
“I am beyond grateful to the team at 24/7 Door and Window repair. My partner and I called them on Friday evening, frustrated as our casement window got stuck and the crank handle would NOT budge, leaving us unable to close our windows. I called 24/7 Door and Window repair upset and confused, and they were so supportive and kind. We had a window technician come to our place super quick (and we live in Durham region)! Our technician Alex was AMAZING. He was super efficient, knowledgeable, and generous. He came to our place, assessed the situation, and gave us a fair quote. We went ahead and booked his service — he fixed both our stuck casement windows within 20 minutes and even lubricated two other windows for free! Alex, we appreciate you so much!!!!”
Mark Palmer
Posted on
“I’m the owner of a general contracting company. My clients needed a crank replacement for their large kitchen window. I must say I am quite impressed with the front office and the quick/efficient correspondence. I spoke with both Carol and Mary who made me feel confident that the scope of the job was understood. Scheduling was straightforward and simple. My technician Tal was polite, knowledgeable and completed the repair a lot faster than I expected. Honestly, 10/10 experience. I would recommend to any fellow general contractor or homeowner. (Photos show before and after)”
Meghana Meruga
Posted on
“Our window was stuck, could not open it for a year, had two technicians diagnose it but they could not fix it. Tal spent time on it and figured what the problem was and fixed it in 1-2hours. Repair wait time 1–2 hr”
Teresa Costantino Sgrignoli
Posted on
“Buildnfix did a great job and were very professional fixing our window. Same day service for a broken latch on our window. Will definitely use their service again.”
ALIM LEE
Posted on
“We hired this company to fix water leaking from the window frames in our new house whenever it rained. Manny gave us a very reasonable quote, and we were extremely satisfied with the quality of the work. The technician was very professional and clearly knew what he was doing, which gave us a lot of confidence throughout the process. The new caulking was done so neatly and professionally that it can’t even be compared to the previous work. Everything was finished cleanly and carefully, and we were so happy with the results that we even recommended the company to our neighbors.”
Samara Gollant
Posted on
“My experience was great, the company was super quick in coming to help with our broken basement window- it happened in the evening. Our technician Ben was very friendly, helpful and knowledgeable and did a great job! The company and technician were both easy to communicate with also. I highly recomend! Repair wait time 0–1 hr”
Manojkumar M
Posted on
“I had a fantastic experience replacing a few cracked and foggy window Glasses. The service was incredibly speedy—from the initial measurements to manufacturing and the final installation, everything was successfully completed within just one week. The new glass looks crystal clear and the installation was flawless. Highly recommend their services!”
Customer photograph: residential window and frame.
Customer photo reviews
Window repairs, in our customers’ words.
Start with window hardware, leaks and glass repairs, followed by more genuine customer reviews. Open a review for the photos and full story.
4.9
180 customer ratings
J
Jinah Choi
Originally posted on Google
“Max was knowledgeable and honest about his work. We had a window crank that was loose and not properly working. Price was more than reasonable (I paid half of what the condo maintenance guys had quoted!!) And the patience of these guysssss!! Parking was horrendous in downtown toronto and he had to drive around for at least half an hour before parking. Thank you!!!”
R
Rahma Ahmed
Originally posted on Google
“I am beyond grateful to the team at 24/7 Door and Window repair. My partner and I called them on Friday evening, frustrated as our casement window got stuck and the crank handle would NOT budge, leaving us unable to close our windows. I called 24/7 Door and Window repair upset and confused, and they were so supportive and kind. We had a window technician come to our place super quick (and we live in Durham region)! Our technician Alex was AMAZING. He was super efficient, knowledgeable, and generous. He came to our place, assessed the situation, and gave us a fair quote. We went ahead and booked his service — he fixed both our stuck casement windows within 20 minutes and even lubricated two other windows for free! Alex, we appreciate you so much!!!!”
M
Mark Palmer
Originally posted on Google
“I’m the owner of a general contracting company. My clients needed a crank replacement for their large kitchen window. I must say I am quite impressed with the front office and the quick/efficient correspondence. I spoke with both Carol and Mary who made me feel confident that the scope of the job was understood. Scheduling was straightforward and simple. My technician Tal was polite, knowledgeable and completed the repair a lot faster than I expected. Honestly, 10/10 experience. I would recommend to any fellow general contractor or homeowner. (Photos show before and after)”
M
Meghana Meruga
Originally posted on Google
“Our window was stuck, could not open it for a year, had two technicians diagnose it but they could not fix it. Tal spent time on it and figured what the problem was and fixed it in 1-2hours. Repair wait time 1–2 hr”
T
Teresa Costantino Sgrignoli
Originally posted on Google
“Buildnfix did a great job and were very professional fixing our window. Same day service for a broken latch on our window. Will definitely use their service again.”
A
ALIM LEE
Originally posted on Google
“We hired this company to fix water leaking from the window frames in our new house whenever it rained. Manny gave us a very reasonable quote, and we were extremely satisfied with the quality of the work. The technician was very professional and clearly knew what he was doing, which gave us a lot of confidence throughout the process. The new caulking was done so neatly and professionally that it can’t even be compared to the previous work. Everything was finished cleanly and carefully, and we were so happy with the results that we even recommended the company to our neighbors.”
S
Samara Gollant
Originally posted on Google
“My experience was great, the company was super quick in coming to help with our broken basement window- it happened in the evening. Our technician Ben was very friendly, helpful and knowledgeable and did a great job! The company and technician were both easy to communicate with also. I highly recomend! Repair wait time 0–1 hr”
M
Manojkumar M
Originally posted on Google
“I had a fantastic experience replacing a few cracked and foggy window Glasses. The service was incredibly speedy—from the initial measurements to manufacturing and the final installation, everything was successfully completed within just one week. The new glass looks crystal clear and the installation was flawless. Highly recommend their services!”
Open a review to read the full story and view every photo.
Work at these locations includes jobs through facilities contractors. Logos belong to their owners; no affiliation, sponsorship or endorsement is implied.
This service
Common problems we fix
Repairs, replacements and the right next step for your property.
The crank spins but the window does not move
The window will not stay open on its own
There is fog or water trapped between the panes
The latch no longer reaches the keeper
More problems we can help with
You can feel cold air along the edge of the sash
The window is painted or swollen shut
Water pools on the sill after heavy rain
The glass is cracked and the pane needs covering tonight
A quote tailored to your job
On-site estimates are free for most jobs.
Any visit fee is confirmed before booking.
You approve the price before paid work begins.
What affects the price?
We diagnose first and quote before starting. What drives the cost is which part failed and whether it is a stocked profile or a discontinued one we have to source, the glass size and coating if a unit is involved, upper-floor access, and after-hours attendance.
On-site estimate visits are free for most jobs. We confirm whether your visit is free or chargeable before booking.
The work
What’s included
01Working out what failed
We check the window's movement, operator, hinges and alignment. A freely turning crank can point to worn gears or a disconnected mechanism; resistance can have several causes. An on-site assessment helps us identify the fault and decide whether a part repair is suitable.
02Cranks, operators and hinges
Casement and awning windows fail at the operator gearbox or at the hinge track. We match the operator to your window make and handing, since these are not universal, and replace it with the sash supported so the hinge arms do not twist. Corroded hinge tracks are cleaned and lubricated or swapped out with the sash off.
03Balances and sash cords
A sash that drops or will not stay up may have worn balances, broken cords or another support fault. We inspect the system and match replacement parts to the sash type and weight. Older timber windows may need sash-cord and weight repairs instead.
04Locks, latches and keepers
We check sash alignment, the frame and the locking mechanism before recommending adjustments or replacement hardware. Any security upgrade must suit the window and preserve required emergency escape and safe operation.
05Drafts, seals and caulking
We inspect sash seals, closing pressure and exterior joints to find where air or water is entering. Repairs may include matching weatherstripping, adjusting the sash or replacing failed perimeter caulking, depending on the source of the leak.
06Glass and sealed units
For broken glass, we assess temporary securing and measure for replacement. Moisture between sealed panes can indicate a failed glass unit. If the sash and frame are sound, replacing the glass unit may avoid replacing the whole window.
Customer projects
Recent work
See the opening, the work and the customer’s own feedback.
Exterior-frame sealing comes first, followed by related door-frame and hardware work. Four real on-site clips, not demonstrations of window-hardware repair.
If yours is not here, call and ask. We would rather answer it now than have you guess.
Can you come out tonight for a broken window?
Yes. Call day or night for immediate emergency dispatch. We assess the damaged opening, remove hazardous glass and arrange appropriate temporary securing. Permanent replacement follows once the glass is measured and ready. We explain any access restrictions and the expected timing on site.
Is it cheaper to repair a window or replace it?
A hardware or glass-unit repair can cost less than a complete replacement when the frame is sound and suitable parts are available. We inspect the window and quote the practical options before you decide. Frame damage or several failed components may make replacement a better choice.
My windows are fogged between the panes. What is that?
Moisture trapped between sealed panes can indicate a failed glass unit. We check whether the moisture is between the panes or on an accessible surface, then assess the glass, sash and frame. A replacement sealed unit may be all that is needed when the surrounding window is sound.
Can you match hardware on older windows?
Usually. Operators, balances and latches vary by manufacturer, series and handing, so we identify the window from the sash label, the hardware casting or a close-up photo. Discontinued parts often have a current equivalent that fits the same footprint. When nothing matches, we say so up front rather than forcing a part that will bind.
Do you repair windows in commercial buildings?
Yes. We service office, retail, restaurant and industrial windows, plus apartments and condos through property managers. We offer after-hours scheduling and immediate emergency dispatch. Temporary securing, safe access and whether an area can remain in use are assessed on site.
Do you warranty window repairs?
Yes. Our labour and supplied materials have a written one-year warranty, provided with your itemised invoice. If you have a concern, call us to arrange an assessment under those terms. For an insurance claim, we also help with repair documentation and any additional information your insurer requests.