4.9 out of 5 on Google · 180 reviews. Rating snapshot as of 2026-09-27.
Manojkumar M
Posted on
“I had a fantastic experience replacing a few cracked and foggy window Glasses. The service was incredibly speedy—from the initial measurements to manufacturing and the final installation, everything was successfully completed within just one week. The new glass looks crystal clear and the installation was flawless. Highly recommend their services!”
Alec Ballantyne
Posted on
“Overall it was a very positive experience. I had to replace a glass panel in a sliding door which had a broken seal and...”
Simon Jones
Posted on
“Our front bay window had a big crack all the way across. Alex replaced the inner window panel, leaving the outer window intact so everything matched. Alex was very professional and courteous and was a pleasure to deal with.”
ChuckMT09
Posted on
“Replaced the inner glass, Install was quick and professional and everyone I spoke to was very friendly!”
Sameer Haidari
Posted on
“Alex did an excellent job replacing four broken glass windows in my home. He was professional, reliable, and easy to work with. He originally promised to complete the work by Tuesday, but he finished everything on Saturday, well ahead of schedule. The quality of the work was very good, and the price was reasonable. I’m happy with the overall service and would definitely recommend Alex to anyone looking for window or glass repair.”
Andrea T
Posted on
“The smallest window in the house (basement) had a crack from one corner to another. Company sent a technician the next day and glass was replaced within a few days. Max is the best - polite, professional, and dedicated to provide an excellent service. Everything went smoothly and I am happy with this company and experience.”
Window glass being measured on site. Original photograph from our work.
Customer photo reviews
Glass replacement, in our customers’ words.
Fogged glass and failed-seal reviews first, followed by window-glass repairs and more genuine customer stories. Open each review to see its original photos.
4.9
180 customer ratings
M
Manojkumar M
Originally posted on Google
“I had a fantastic experience replacing a few cracked and foggy window Glasses. The service was incredibly speedy—from the initial measurements to manufacturing and the final installation, everything was successfully completed within just one week. The new glass looks crystal clear and the installation was flawless. Highly recommend their services!”
A
Alec Ballantyne
Originally posted on Google
“Overall it was a very positive experience. I had to replace a glass panel in a sliding door which had a broken seal and...”
S
Simon Jones
Originally posted on Google
“Our front bay window had a big crack all the way across. Alex replaced the inner window panel, leaving the outer window intact so everything matched. Alex was very professional and courteous and was a pleasure to deal with.”
C
ChuckMT09
Originally posted on Google
“Replaced the inner glass, Install was quick and professional and everyone I spoke to was very friendly!”
S
Sameer Haidari
Originally posted on Google
“Alex did an excellent job replacing four broken glass windows in my home. He was professional, reliable, and easy to work with. He originally promised to complete the work by Tuesday, but he finished everything on Saturday, well ahead of schedule. The quality of the work was very good, and the price was reasonable. I’m happy with the overall service and would definitely recommend Alex to anyone looking for window or glass repair.”
A
Andrea T
Originally posted on Google
“The smallest window in the house (basement) had a crack from one corner to another. Company sent a technician the next day and glass was replaced within a few days. Max is the best - polite, professional, and dedicated to provide an excellent service. Everything went smoothly and I am happy with this company and experience.”
Open a review to read the full story and view every photo.
Work at these locations includes jobs through facilities contractors. Logos belong to their owners; no affiliation, sponsorship or endorsement is implied.
This service
Common problems we fix
Repairs, replacements and the right next step for your property.
Condensation sits between the panes and cannot be wiped off
White mineral marks remain after the fog clears
One unit looks cloudy beside otherwise clear windows
The glass feels much colder than matching windows
More problems we can help with
A patio or balcony panel is fogged but still operates
Only a few units have failed in an otherwise sound frame
A quote tailored to your job
On-site estimates are free for most jobs.
Any visit fee is confirmed before booking.
You approve the price before paid work begins.
What affects the price?
A sealed unit is quoted after measuring. Width and height, glass thickness, Low-E or tint, grids, tempered glass, access and the number of units determine the price. The frame is priced separately only if inspection finds actual damage.
On-site estimate visits are free for most jobs. We confirm whether your visit is free or chargeable before booking.
The work
What’s included
01Confirming a sealed-unit failure
We first confirm the moisture is between the panes rather than room-side condensation. A failed perimeter seal leaves haze, droplets or mineral tracks inside the cavity where cleaning cannot reach.
02Measuring without changing the frame
Glass size, total thickness, spacer depth, coating and grid pattern are recorded from the existing unit and frame. The replacement is then fabricated to fit the same sash and glazing system.
03Matching performance and appearance
We match Low-E coating, tint, spacer colour and internal grilles where they can be identified, so one replacement does not stand out from the units beside it. Options are explained before the unit is ordered.
04Remove, set and seal
The failed unit is lifted out, the glazing pocket is cleaned and drainage is checked. The new unit is set on fresh blocks, retained correctly and sealed without blocking the frame's designed water paths.
Customer projects
Recent work
See the opening, the work and the customer’s own feedback.
These two jobs show cracked window glass and shattered patio glass replaced in their existing frames. They are related glass replacements, not examples of fogged units.
If yours is not here, call and ask. We would rather answer it now than have you guess.
Can foggy glass be defogged instead of replaced?
Drilling or venting may reduce visible moisture temporarily, but it does not restore the failed perimeter seal or the original insulating performance. Replacing the sealed unit while keeping the sash and frame is the lasting repair.
Do I need a completely new window?
Not when the frame, sash and hardware are sound. The insulated glass unit is a separate component and can be replaced on its own. Full replacement makes sense only when the surrounding window is also rotted, cracked or badly distorted.
Can you match the glass beside it?
Usually. We record the existing tint, coating, spacer and grille pattern and match them as closely as current products allow. Older glass can have some natural colour change, so we discuss any likely difference before ordering.
How long does the replacement take?
The first visit is for measurement and specification. Fabrication time depends on the glass package; installation itself is normally much shorter because the frame stays in the wall. We provide the expected lead time with the quote.
Is a failed window seal an emergency?
No, unless the glass is also cracked or loose. A fogged unit should be replaced because its insulating performance is reduced, but it can usually be scheduled. Cracked or shattered glass follows the emergency securing process instead.