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Customer project · Mississauga
A crack running corner to corner across a basement window was assessed the next day and the glass was replaced within a few days.
4.9 out of 5 on Google · 180 reviews. Rating snapshot as of 2026-09-27.
Andrea T
“The smallest window in the house (basement) had a crack from one corner to another. Company sent a technician the next day and glass was replaced within a few days. Max is the best - polite, professional, and dedicated to provide an excellent service. Everything went smoothly and I am happy with this company and experience.”
Samara Gollant
“My experience was great, the company was super quick in coming to help with our broken basement window- it happened in the evening. Our technician Ben was very friendly, helpful and knowledgeable and did a great job! The company and technician were both easy to communicate with also. I highly recomend! Repair wait time 0–1 hr”
Oleh Oliinyk
“Alex did an amazing job on one of our projects. I would definitely recommend him! We had a shattered patio door, and he was able to come by on short notice to provide a free estimate. His pricing was very reasonable, and he gave us a clear timeline for when the job would be completed. The entire process was professional, efficient, and stress-free.”
Mark Palmer
“I’m the owner of a general contracting company. My clients needed a crank replacement for their large kitchen window. I must say I am quite impressed with the front office and the quick/efficient correspondence. I spoke with both Carol and Mary who made me feel confident that the scope of the job was understood. Scheduling was straightforward and simple. My technician Tal was polite, knowledgeable and completed the repair a lot faster than I expected. Honestly, 10/10 experience. I would recommend to any fellow general contractor or homeowner. (Photos show before and after)”
Photograph shared by Andrea T for this job. See the original before-and-after pair below.
Before and after
Original photographs shared with the customer's review, with the before and after identified.
Before
AfterThe job
The home's smallest basement window had developed a full diagonal crack from one corner to the other.
A technician visited the following day, confirmed the glass specification and arranged the made-to-size replacement.
The cracked pane was replaced within a few days and the customer documented the same opening before and after the work.
Customer review
Mississauga, Peel Region
“The smallest window in the house (basement) had a crack from one corner to another. Company sent a technician the next day and glass was replaced within a few days. Max is the best - polite, professional, and dedicated to provide an excellent service. Everything went smoothly and I am happy with this company and experience.”
Customer photo reviews
Reviews for this type of service appear first, followed by more customer feedback. Each review belongs to its own job; the full account of this project is above.
180 customer ratings
Andrea T
Originally posted on Google“The smallest window in the house (basement) had a crack from one corner to another. Company sent a technician the next day and glass was replaced within a few days. Max is the best - polite, professional, and dedicated to provide an excellent service. Everything went smoothly and I am happy with this company and experience.”
Samara Gollant
Originally posted on Google“My experience was great, the company was super quick in coming to help with our broken basement window- it happened in the evening. Our technician Ben was very friendly, helpful and knowledgeable and did a great job! The company and technician were both easy to communicate with also. I highly recomend! Repair wait time 0–1 hr”
Oleh Oliinyk
Originally posted on Google“Alex did an amazing job on one of our projects. I would definitely recommend him! We had a shattered patio door, and he was able to come by on short notice to provide a free estimate. His pricing was very reasonable, and he gave us a clear timeline for when the job would be completed. The entire process was professional, efficient, and stress-free.”
Mark Palmer
Originally posted on Google“I’m the owner of a general contracting company. My clients needed a crank replacement for their large kitchen window. I must say I am quite impressed with the front office and the quick/efficient correspondence. I spoke with both Carol and Mary who made me feel confident that the scope of the job was understood. Scheduling was straightforward and simple. My technician Tal was polite, knowledgeable and completed the repair a lot faster than I expected. Honestly, 10/10 experience. I would recommend to any fellow general contractor or homeowner. (Photos show before and after)”
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(647) 643-5837Before and after · Original job photographs
These are separate jobs, not additional photos of the project above. Each pair shows the same opening before and after its own repair or replacement, with the work and photo source identified.
After
BeforeDrag left or right to compare. Customer photos from different viewpoints.
Vaughan · York Region
The damaged pane was replaced and the opening was left complete, with an original before-and-after pair supplied by the customer.
Photos and review by Samara Gollant · Read the full story
After
BeforeDrag left or right to compare. Customer photos from different viewpoints.
Mississauga · Peel Region
The shattered panel was removed and the patio door was restored with replacement glass, documented in the customer's original photos.
Photos and review by Oleh Oliinyk · Read the full story
Real work · In motion
Real clips of exterior frame sealing and entrance-frame preparation on other jobs. They show individual tasks, not footage of this customer's project or a complete window replacement.
Short clips. No sound. Motion is paused.
A close-up of sealant being applied along the joint between an exterior frame and brickwork.
Caulking and sealing →Damaged material being removed around the base of an entrance-door frame as part of the on-site work.
Door and frame repair →How it works
Call or send the details. Photos are helpful, but optional.
We assess the job on site. You approve the price before paid work starts.
We secure unsafe openings and arrange the agreed repair or installation.
An itemised invoice and a one-year warranty on labour and materials.
Thousands of jobs completed. Residential and commercial expertise. Insured, WSIB covered and ready to help 24/7.
Insurance claims
We guide you through the claim and reimbursement process after a break-in or property damage, at no extra charge.
Coverage and reimbursement depend on your policy and your insurer's approval.
How we help with your claimService areas
Residential and commercial service across Toronto, Peel, York, Durham and Halton, plus Hamilton, Barrie and nearby communities.
FAQ
We are available 24/7 with immediate emergency dispatch for an exposed or unsafe opening. The technician assesses safe access, debris removal and temporary securing on site. Permanent replacement timing depends on the measurements, required glass specification and supply. We explain the next steps and expected timing after checking the opening; custom glass may require a return visit.
The appropriate glass depends on the location, glazing system and applicable safety requirements. We inspect the opening and specify tempered, laminated or another suitable product as needed. Custom safety glass may require fabrication before installation.
We first check whether the moisture is on the surface or between sealed panes. For a failed insulated glass unit, we normally recommend replacing that unit. If the sash and frame are sound, you may not need a complete new window. We confirm the suitable repair after inspection.
Customer projects
More jobs involving similar openings or the same service area.
Related services
See the diagnostic details, common causes and repair process for the services used on jobs like this one.
FAQ
The project gallery and customer review near the top of this page describe this job. This customer's confirmed before-and-after photos are labelled in the gallery. The later comparison pairs, review carousel and video clips include separate jobs, identified in their captions.
Every job is different. We usually arrange a free on-site estimate so we can inspect the door, window or glass, check measurements and assess the work required. Photos help us prepare, but an accurate quote usually needs an on-site inspection. You approve the scope and price before any paid work begins.
We are available 24/7 and can dispatch a technician immediately for an emergency. For less urgent repairs, we can usually arrange a technician the same day. We confirm the estimated arrival time when you call. If all representatives are busy, leave your number or send a text and we will call you back promptly.
Call (647) 643-5837 to discuss repairs, replacements or installations. We will help you arrange the right assessment for your property.
