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24/7 emergency help · Residential and commercial

Door Will Not Lock or Close? Get Emergency Help

Immediate emergency dispatch across Toronto and the GTA. We assess the door, frame and locking hardware, secure the opening and explain the repair options.

4.9 out of 5 on Google · 180 reviews. Rating snapshot as of 2026-09-27.

Michelle Blaha

Posted onGoogle
“Would recommend this company! Very responsive, good communication and quick to service. Knowledgeable and affordable too. Our sliding door wouldn’t lock/ there was a gap. They came out and repaired it in one visit so it’s back to brand new - back on the track and locks again.”

Emily Home

Posted onGoogle
“Replaced my very old and annoying mortise lock set quickly and professionally. Work was done within the estimate pricing, and the technician was nice. The messed up paint in the photo is not the result of the work - just the result of a bad painter years ago.”

Billy Bob

Posted onGoogle
“Great company … excellent work repairing my door . The problem with the door was an interior bolt so a picture wouldn’t show anything .. but it was not an easy fix … all was done in a timely and skilled fashion! My building is located in Scarborough. The door was a commercial fire exit door. Repair wait time 1–2 hr”

Richie Rich

Posted onGoogle
“I had a great experience with Ben for an emergency repair service, he was super efficient and helpful with the work. Did a great job with fixing the alignment of my balcony door.”

Owen Carroll

Posted onGoogle
“Responded quickly to my door problem and provided options for repair, which was done immediately. Would recommend this company.”
While you wait: practical next steps
  1. 1.Do not force the door or put fingers near hinges, latches or moving hardware. Keep away if the door or frame is unstable.
  2. 2.Keep fire exits and escape routes clear. Do not disable exit hardware or improvise a barricade across a required exit.
  3. 3.Call with your location, door type and whether the property can be secured. Describe the issue without repeatedly testing damaged hardware.
  4. 4.Photos can help us prepare, but are optional. Take them only from a safe position; do not hold or move the door to demonstrate the fault.
  5. 5.If there is danger or a suspected intruder, move to safety and contact emergency services. Follow police instructions about access without delaying urgent help.

Customer photo reviews

Locking problems. Real customer experiences.

A sliding door that would not lock, a replacement mortise lock and a commercial exit-door repair lead this collection, followed by related door work and more genuine reviews.

4.9

180 customer ratings

M

Michelle Blaha

Originally posted on Google
“Would recommend this company! Very responsive, good communication and quick to service. Knowledgeable and affordable too. Our sliding door wouldn’t lock/ there was a gap. They came out and repaired it in one visit so it’s back to brand new - back on the track and locks again.”
E

Emily Home

Originally posted on Google
“Replaced my very old and annoying mortise lock set quickly and professionally. Work was done within the estimate pricing, and the technician was nice. The messed up paint in the photo is not the result of the work - just the result of a bad painter years ago.”
B

Billy Bob

Originally posted on Google
“Great company … excellent work repairing my door . The problem with the door was an interior bolt so a picture wouldn’t show anything .. but it was not an easy fix … all was done in a timely and skilled fashion! My building is located in Scarborough. The door was a commercial fire exit door. Repair wait time 1–2 hr”
R

Richie Rich

Originally posted on Google
“I had a great experience with Ben for an emergency repair service, he was super efficient and helpful with the work. Did a great job with fixing the alignment of my balcony door.”
O

Owen Carroll

Originally posted on Google
“Responded quickly to my door problem and provided options for repair, which was done immediately. Would recommend this company.”

Open a review to read the full story and view every photo.

Read more customer reviews

Commercial locations we have serviced

  • Tim Hortons
  • BMO
  • Chevrolet
  • Toronto Pearson
  • Courtyard by Marriott
  • Whole Foods Market
  • Wendy's
  • Popeyes
  • RioCan
  • Mastermind Toys
  • VCA Canada
  • INS Market
  • Lemon & Lavender
  • Lucie
  • Academy of Music
  • Sheppard Centre Dental
  • Reconnect Health Services
  • Gelgoot & Partners LLP
  • AIM Recycling Newmarket
  • Beach United Church
  • Print Xperts
  • The Black Canary Espresso Bar
  • HEAL
  • City Pizza

Work at these locations includes jobs through facilities contractors. Logos belong to their owners; no affiliation, sponsorship or endorsement is implied.

On site

What we do when we get there

Finding the real cause

We inspect the door, frame, alignment and locking system together. A similar symptom can have several causes, so we check the mechanism before recommending adjustment, repair or replacement.

Hinges and screws

We check hinges, pivots and fixings for wear or movement and assess the frame supporting them. Suitable adjustment or replacement depends on the door's construction and hardware requirements.

Strike, latch and deadbolt

Where alignment is right and the door still will not lock, the strike is repositioned or the mortise deepened so the bolt lands cleanly with no lifting or leaning. Worn latches and seized cylinders are replaced. On a steel door we test the lock body separately, because a dragging cylinder mimics a misaligned door.

Bent frames and forced jambs

Forced-entry damage needs an assessment of the frame, door and surrounding support. We explain whether a local repair or reinforcement is suitable, or whether damaged components need replacement.

Temporary securing when needed

If permanent work needs parts or another visit, we assess suitable temporary hardware or securing. We explain the condition of the entrance, any remaining restrictions and the follow-up plan.

Get $50 off your first repair

Sending this form does not confirm dispatch. If the property is unsecured, call now.

When do you need us?

Property unsecured? Call (647) 643-5837 now. Sending this form does not dispatch a technician.

Add details or photos (optional)

We will call to discuss the job and arrange an on-site assessment.

For your first repair. The discount is confirmed with your quote before any work begins.

Or call (647) 643-5837. Call day or night. Photos are stored privately. See our privacy policy.

Before and after · Original job photographs

Related entrance work, before and after

A boarded commercial opening followed by its replacement glass door. These original photographs show the same entrance, not a lock or alignment repair.

More before and after

Real work · In motion

Door and frame work in action

Real clips of a door jamb being trimmed around the strike-plate recess and an entrance frame being prepared. These show related on-site work, not a complete lock repair.

Short clips. No sound. Motion is paused.

Door frame adjustment

A close-up of a timber door jamb being carefully trimmed around the strike-plate recess.

Door frame repairs →

Entrance frame preparation

Damaged material being removed around the base of an entrance-door frame as part of the on-site work.

Door and frame repair →

How it works

From your call to the completed job

  1. Tell us what you need

    Call or send the details. Photos are helpful, but optional.

  2. Approve your quote

    We assess the job on site. You approve the price before paid work starts.

  3. Repair or replace

    We secure unsafe openings and arrange the agreed repair or installation.

  4. Get it in writing

    An itemised invoice and a one-year warranty on labour and materials.

Why choose us?

Thousands of jobs completed. Residential and commercial expertise. Insured, WSIB covered and ready to help 24/7.

Get to know us
Residential patio-door opening temporarily secured with wood panels after damage
Customer-authorized photograph of a damaged opening made safe before permanent repair.

Insurance claims

Help with your insurance claim, every step of the way.

We guide you through the claim and reimbursement process after a break-in or property damage, at no extra charge.

  • An official damage and repair report

  • Photos and itemised costs to support your claim

  • Help with your insurer's questions at every stage

Coverage and reimbursement depend on your policy and your insurer's approval.

How we help with your claim

Service areas

The GTA, Hamilton and Barrie.

Residential and commercial service across Toronto, Peel, York, Durham and Halton, plus Hamilton, Barrie and nearby communities.

All 42 service areas
GTA · Hamilton · BarrieLoading our service area map…View all 42 service areas

FAQ

Frequently asked questions

Why does my door only lock in summer, or only in winter?

Changes in temperature or humidity can affect clearances, but hardware wear or frame movement may also contribute. We inspect the door and locking system to identify the cause instead of assuming a seasonal adjustment will solve it.

I have to lift the handle to lock it. Is that serious?

Some multipoint locks are designed to engage when the handle is lifted. If operation has changed, takes unusual force or requires lifting the door itself, stop forcing it and arrange an assessment. The correct action depends on the specific lock and door.

The deadbolt throws but the door still rattles. Is it locked?

Movement alone cannot confirm that the door is securely locked. The bolt, strike, frame and door all need checking. If you are unsure whether the property is secure, call us rather than relying on the position of the handle or thumbturn.

Can you do this on a commercial entrance without shutting us down?

We plan work around business hours where possible and explain any access restrictions before starting. Whether the entrance can remain in use depends on the damage, available parts and safe exit arrangements. Emergency dispatch is available 24/7.

Is a door that will not close the same problem as one that will not lock?

The symptoms can be related, but they do not always have the same cause. We check the hinges, frame, door leaf and locking or closing hardware together before recommending the repair.

Do I need a new door if the frame was kicked in?

Not necessarily. We assess the door leaf, frame, support and hardware to determine whether a repair is suitable. If replacement is needed, we explain why and confirm the options and price before paid work begins.

If the property is open, call now.

We will tell you honestly whether this needs a van tonight or can safely wait until morning.