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Customer project · Old Toronto

Mortise lockset replacement in Old Toronto: what the job involved

An old mortise lockset in Toronto was replaced. The customer supplied a photo and clarified that the surrounding paint damage predated the lock work.

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Original customer reviews

Emily Home

Posted onGoogle
“Replaced my very old and annoying mortise lock set quickly and professionally. Work was done within the estimate pricing, and the technician was nice. The messed up paint in the photo is not the result of the work - just the result of a bad painter years ago.”

Teresa Costantino Sgrignoli

Posted onGoogle
“Buildnfix did a great job and were very professional fixing our window. Same day service for a broken latch on our window. Will definitely use their service again.”

Marshall Berenbaum

Posted onGoogle
“Quick and relatively painless window replacement, Dekel was communicative and knowledgeable. Highly recommend.”

Wondraw

Posted onGoogle
“Great service which fixed my malfunctioning sliding patio door lock. They were able to reduce their original quoted price which made the service more reasonable. The tech was courteous and knowledgeable, but had to return on a separate day due to an incompatible lock mechanism. He visited the very next morning and completed the repair quickly. Thanks for all your help! Highly recommend- 5 stars!”

Documented project

A closer look at the job.

Approved photographs from this customer's project.

Customer photo from mortise lockset replacement in Old TorontoCustomer photo 1
Customer photo from mortise lockset replacement in Old Toronto

The job

The problem, the repair and the result

Based on the customer's account below.

01

What happened

The customer wanted an old mortise lockset replaced.

02

How we responded

The technician replaced the lockset.

03

The result

The customer reports satisfaction. Existing paint damage visible in the photo is not attributed to this work.

Customer review

Emily Home

Old Toronto, Toronto

Originally posted on Google
“Replaced my very old and annoying mortise lock set quickly and professionally. Work was done within the estimate pricing, and the technician was nice. The messed up paint in the photo is not the result of the work - just the result of a bad painter years ago.”

Customer reviews

More customer experiences

These customer reviews describe their own jobs; they are not additional evidence of this project.

E

Emily Home

Originally posted on Google
“Replaced my very old and annoying mortise lock set quickly and professionally. Work was done within the estimate pricing, and the technician was nice. The messed up paint in the photo is not the result of the work - just the result of a bad painter years ago.”
T

Teresa Costantino Sgrignoli

Originally posted on Google
“Buildnfix did a great job and were very professional fixing our window. Same day service for a broken latch on our window. Will definitely use their service again.”
M

Marshall Berenbaum

Originally posted on Google
“Quick and relatively painless window replacement, Dekel was communicative and knowledgeable. Highly recommend.”
W

Wondraw

Originally posted on Google
“Great service which fixed my malfunctioning sliding patio door lock. They were able to reduce their original quoted price which made the service more reasonable. The tech was courteous and knowledgeable, but had to return on a separate day due to an incompatible lock mechanism. He visited the very next morning and completed the repair quickly. Thanks for all your help! Highly recommend- 5 stars!”

Open a review to read the original customer feedback.

Read more customer reviews

Commercial locations we have serviced

  • Tim Hortons
  • BMO
  • Chevrolet
  • Toronto Pearson
  • Courtyard by Marriott
  • Whole Foods Market
  • Wendy's
  • Popeyes
  • RioCan
  • Mastermind Toys
  • VCA Canada
  • INS Market
  • Lemon & Lavender
  • Lucie
  • Academy of Music
  • Sheppard Centre Dental
  • Reconnect Health Services
  • Gelgoot & Partners LLP
  • AIM Recycling Newmarket
  • Beach United Church
  • Print Xperts
  • The Black Canary Espresso Bar
  • HEAL
  • City Pizza

Work at these locations includes jobs through facilities contractors. Logos belong to their owners; no affiliation, sponsorship or endorsement is implied.

Your project

Need similar work at your property?

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  • Add photos if they help explain the work
  • Arrange an on-site assessment and quote

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How it works

From your call to the completed job

  1. Tell us what you need

    Call or send the details. Photos are helpful, but optional.

  2. Approve your quote

    We assess the job on site. You approve the price before paid work starts.

  3. Repair or replace

    We secure unsafe openings and arrange the agreed repair or installation.

  4. Get it in writing

    An itemised invoice describing the work.

Why choose us?

Door, window and glass work for homes and businesses. Insured, WSIB Covered and available 24/7.

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Insurance claims

Help with insurance claims paperwork.

After a break-in or property damage, we help with paperwork describing the damage and repair.

  • Paperwork describing the damage and repair

  • Repair details for your claim

  • Help with repair-related paperwork questions

Coverage and reimbursement depend on your policy and your insurer's approval.

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Service areas

The GTA, Hamilton and Barrie.

Residential and commercial service across Toronto, Peel, York, Durham and Halton, plus Hamilton, Barrie and nearby communities.

All 42 service areas
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FAQ

Frequently asked questions

All questions
Can you match new locks to my existing key?

That depends on the existing key system, cylinder compatibility and authorization for the property. We identify the hardware and discuss suitable rekeying or replacement options before agreeing the work. An existing key or master-key arrangement is not assumed to suit every replacement lock.

Why does my deadbolt only go halfway?

The bolt is hitting the edge of the strike hole instead of entering it cleanly, which means the door has dropped, the frame has moved, or the strike was fitted slightly off from the start. Forcing it wears the bolt and the cylinder. We reset the hinges or reposition and deepen the strike so the bolt throws fully every time.

How long does a lock and handle swap take?

The time depends on the existing preparation, selected hardware and condition of the door and frame. A different backset, damaged fixing points or alignment work can change the scope. We explain the expected work after assessment.

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See the diagnostic details, common causes and repair process for the services used on jobs like this one.

FAQ

Frequently asked questions

Which photographs belong to this project?

The approved photographs in the project gallery belong to this job. Other customer reviews describe separate work.

Can you assess similar work at my property?

Every job is different. An on-site assessment helps us inspect the door, window or glass, check measurements and identify the work needed. Photos can help us prepare. You approve the scope and quote before work begins.

How quickly can I get help?

We are available 24/7, and same-day service is available. Call to discuss the opening and check availability. If the team is busy, leave your number or send a text so we can call you back.

Have a similar door, window or glass problem?

Call (647) 643-5837 to discuss repairs, replacements or installations. We will help you arrange the right assessment for your property.