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Customer project · Old Toronto

Mortise lockset replacement in Old Toronto

An old mortise lockset needed replacing.

4.9 out of 5 on Google · 180 reviews. Rating snapshot as of 2026-09-27.

Emily Home

Posted onGoogle
“Replaced my very old and annoying mortise lock set quickly and professionally. Work was done within the estimate pricing, and the technician was nice. The messed up paint in the photo is not the result of the work - just the result of a bad painter years ago.”

Teresa Costantino Sgrignoli

Posted onGoogle
“Buildnfix did a great job and were very professional fixing our window. Same day service for a broken latch on our window. Will definitely use their service again.”

Javier Solis

Posted onGoogle
“I'm in scarborough they came complete the job, Very friendly and professional; everything was very clean. Excellent work.”

James Clement

Posted onGoogle
“Toronto 24/7 Door and Window Repair did a great job on my broken sliding screen door in Oakville. The advice and installation were excellent.”

Customer job photos

A closer look at the job.

Original photographs shared with this customer's review. These are job photos, not a confirmed before-and-after sequence.

Customer photo shared with a five-star review by Emily HomeCustomer photo 1
Customer photo shared with a five-star review by Emily Home

The job

The problem, the repair and the result

Based on the customer's account below.

01

What happened

An old mortise lockset needed replacing.

02

How we responded

The technician replaced the lockset, with the work completed within the quoted estimate according to the customer.

03

The result

The reviewer was happy with the replacement and explicitly noted that the paint damage visible in the photo predated this work.

Customer review

Emily Home

Old Toronto, Toronto

Originally posted on Google
“Replaced my very old and annoying mortise lock set quickly and professionally. Work was done within the estimate pricing, and the technician was nice. The messed up paint in the photo is not the result of the work - just the result of a bad painter years ago.”

Customer photo reviews

More customer experiences

Reviews for this type of service appear first, followed by more customer feedback. Each review belongs to its own job; the full account of this project is above.

4.9

180 customer ratings

E

Emily Home

Originally posted on Google
“Replaced my very old and annoying mortise lock set quickly and professionally. Work was done within the estimate pricing, and the technician was nice. The messed up paint in the photo is not the result of the work - just the result of a bad painter years ago.”
T

Teresa Costantino Sgrignoli

Originally posted on Google
“Buildnfix did a great job and were very professional fixing our window. Same day service for a broken latch on our window. Will definitely use their service again.”
J

Javier Solis

Originally posted on Google
“I'm in scarborough they came complete the job, Very friendly and professional; everything was very clean. Excellent work.”
J

James Clement

Originally posted on Google
“Toronto 24/7 Door and Window Repair did a great job on my broken sliding screen door in Oakville. The advice and installation were excellent.”

Open a review to read the full story and view every photo.

Read more customer reviews

Commercial locations we have serviced

  • Tim Hortons
  • BMO
  • Chevrolet
  • Toronto Pearson
  • Courtyard by Marriott
  • Whole Foods Market
  • Wendy's
  • Popeyes
  • RioCan
  • Mastermind Toys
  • VCA Canada
  • INS Market
  • Lemon & Lavender
  • Lucie
  • Academy of Music
  • Sheppard Centre Dental
  • Reconnect Health Services
  • Gelgoot & Partners LLP
  • AIM Recycling Newmarket
  • Beach United Church
  • Print Xperts
  • The Black Canary Espresso Bar
  • HEAL
  • City Pizza

Work at these locations includes jobs through facilities contractors. Logos belong to their owners; no affiliation, sponsorship or endorsement is implied.

Your project

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Before and after · Original job photographs

Related jobs: before and after

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Real work · In motion

Related work in action

Real clips of door-hardware fitting and timber-jamb adjustment on other jobs. They show individual tasks, not footage of this customer's project or a complete installation.

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Door hardware fitting

Mounting hardware being positioned and checked above a metal door during on-site installation.

Door closers and push bars →

Door frame adjustment

A close-up of a timber door jamb being carefully trimmed around the strike-plate recess.

Door frame repairs →

How it works

From your call to the completed job

  1. Tell us what you need

    Call or send the details. Photos are helpful, but optional.

  2. Approve your quote

    We assess the job on site. You approve the price before paid work starts.

  3. Repair or replace

    We secure unsafe openings and arrange the agreed repair or installation.

  4. Get it in writing

    An itemised invoice and a one-year warranty on labour and materials.

Why choose us?

Thousands of jobs completed. Residential and commercial expertise. Insured, WSIB covered and ready to help 24/7.

Get to know us
Residential patio-door opening temporarily secured with wood panels after damage
Customer-authorized photograph of a damaged opening made safe before permanent repair.

Insurance claims

Help with your insurance claim, every step of the way.

We guide you through the claim and reimbursement process after a break-in or property damage, at no extra charge.

  • An official damage and repair report

  • Photos and itemised costs to support your claim

  • Help with your insurer's questions at every stage

Coverage and reimbursement depend on your policy and your insurer's approval.

How we help with your claim

Service areas

The GTA, Hamilton and Barrie.

Residential and commercial service across Toronto, Peel, York, Durham and Halton, plus Hamilton, Barrie and nearby communities.

All 42 service areas
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FAQ

Frequently asked questions

All questions
Can you match new locks to my existing key?

In most cases, yes. If the new cylinders take the same keyway as your current lock, we key them to your existing key so nothing on your keyring changes. Where the keyways are not compatible, we key the new locks alike to each other and cut you a single key that opens all of them.

Why does my deadbolt only go halfway?

The bolt is hitting the edge of the strike hole instead of entering it cleanly, which means the door has dropped, the frame has moved, or the strike was fitted slightly off from the start. Forcing it wears the bolt and the cylinder. We reset the hinges or reposition and deepen the strike so the bolt throws fully every time.

How long does a lock and handle swap take?

A straight replacement into an existing bore is usually well under an hour per door. It takes longer when the new hardware has a different backset or bore size, when the strike has to be moved and mortised, or when the door has dropped and the hinges need resetting before the lock will line up reliably.

Related services

The right repair for this type of opening

See the diagnostic details, common causes and repair process for the services used on jobs like this one.

FAQ

Frequently asked questions

Which photographs belong to this project?

The project gallery and customer review near the top of this page describe this job. The gallery contains customer job photographs, not a confirmed before-and-after sequence. The later comparison pairs, review carousel and video clips include separate jobs, identified in their captions.

Can you assess similar work at my property?

Every job is different. We usually arrange a free on-site estimate so we can inspect the door, window or glass, check measurements and assess the work required. Photos help us prepare, but an accurate quote usually needs an on-site inspection. You approve the scope and price before any paid work begins.

How quickly can I get help?

We are available 24/7 and can dispatch a technician immediately for an emergency. For less urgent repairs, we can usually arrange a technician the same day. We confirm the estimated arrival time when you call. If all representatives are busy, leave your number or send a text and we will call you back promptly.

Have a similar door, window or glass problem?

Call (647) 643-5837 to discuss repairs, replacements or installations. We will help you arrange the right assessment for your property.