Colin Tooke

“Great experience from start to finish. Called at 7am on a Sunday about a broken door closer and was all fixed before 10:30am same day. Customer service was friendly and prompt. Very professional , would highly recommend their services.”
Open
Residential and commercial · GTA, Hamilton and Barrie
Plan exit hardware for the complete opening and its intended use. We assess the door, required device, compatible preparation and connected locking before agreeing the installation.
Leave your details and get $50 off your first repair.
Original customer reviews
Panic bar installation concerns an exit device that operates with the door, frame and latching arrangement. Selecting a bar without assessing that opening can overlook incompatible preparation, damaged support or other hardware that affects release. Tell us whether this is a new installation, replacement of an existing device or part of a larger door project. The proposed scope needs to identify the intended use and requirements before a device is ordered or the door is modified.
Door N Window assesses commercial exit hardware across the GTA. We are insured and WSIB Covered, and our line is available 24/7 to discuss the next step. Installation planning follows the actual opening, device identification and any project coordination required. We do not claim that one generic push bar suits every commercial door. If an existing required exit is not operating safely, establish suitable access with the responsible property contact while the fault is assessed rather than obstructing the opening.
Our panic bar height measurement guide explains the finished floor reference, device identification and the questions to resolve before changing a mounting position.
Exit devices are sometimes called panic bars, push bars or crash bars. Their operating role is different from a pull handle or another piece of hardware mounted only for convenient access. The plan should establish how the door releases from the exit side and how it secures or is entered from the other side. A visible bar on the door does not establish that the complete assembly has the right hardware or operates appropriately for the opening.
Describe who uses the door, whether it is a primary entrance as well as an exit and how the property controls outside entry. A shop, office and managed building can have different arrangements to coordinate. Identify the authorized project contact and any existing specification. The assessment should address the actual operation instead of installing a device by appearance and deciding afterward how locks, trim and other components are meant to interact with it.
The required hardware depends on the building, opening and project requirements. Existing construction, a new door assembly and a renovation can involve different questions and responsibilities. Keep relevant drawings, schedules and known door labels available for the authorized contact. The Ontario Building Code information is a starting point for identifying the applicable framework, while the requirements for this opening should be established with the responsible designer, property contact and authority as appropriate.
We do not describe adding a panic bar as a building-wide compliance certificate or assume that every commercial leaf needs identical equipment. Tell us if the opening is identified as a fire door, is paired with another leaf or has connected access control. Those details can affect device selection and installation. The agreed scope should make relevant responsibilities clear before door preparation begins, particularly where another provider or an existing project specification controls part of the work.
The door construction, dimensions, existing holes and condition of the support need inspection. Glazed aluminum, hollow-metal and timber openings can have different preparation and attachment requirements. Damage from previous hardware or forced entry may need attention before a new device is fitted. The technician establishes what can be retained and which preparation or repair belongs in the proposed scope. A sound-looking surface alone does not establish that the supporting installation is suitable.
Movement and alignment also matter. A dragging leaf or latch area that no longer meets the frame can affect operation even after a new device is installed. Commercial door repair may be needed before or alongside the hardware installation. Do not enlarge holes, remove old attachments or adapt the frame yourself to prepare for a generic bar. The selected device and actual opening guide the agreed preparation, with any additional damage discussed before further work proceeds.
Exit hardware can use different latching arrangements, and the selected device must suit the application. A rim-style device and a vertical-rod arrangement are not interchangeable simply because both have a bar across the leaf. The frame, door preparation, paired-leaf arrangement and intended use influence what is appropriate. Existing equipment information may help identify the system, but it does not replace assessment of the opening and the requirements for the proposed work.
Discuss whether the installation retains an existing device type or changes the arrangement. That decision can affect preparation, matching trim and other hardware. Manufacturer documentation for the selected model guides its installation and supported components. We do not provide a generic drilling pattern for an unknown door or assume that a device used at another property can be fitted in the same way here. A clear specification connects the hardware order to the opening it needs to serve.
A fire-door application needs the appropriate hardware and closing and latching arrangement. Allegion's distinction between panic and fire exit hardware explains that fire exit hardware is intended for fire-door use and does not incorporate mechanical dogging, which holds back the latch. The actual opening's labels and requirements must be considered before selection. A similar-looking panic device is not automatically the appropriate fire exit device.
Tell us about existing closers, coordinators, astragals and other components affecting the opening. The installation needs to account for their relationship to the device rather than treating the bar as an isolated accessory. Any modification to a labelled opening must be considered within the relevant specification and requirements. We do not claim that one hardware installation verifies the entire building's fire-door condition or replaces another assessment the responsible property requires.
Outside entry and inside release are connected parts of the hardware plan. The property may need a supported outside lever, pull, keyed arrangement or another specified trim. Explain who should be able to enter from outside and how access is managed. Existing keys, cylinders and preparations may influence compatible options. We discuss what can be retained and what the selected system needs rather than promising that any handle or lock can be transferred to a new device.
Keep the authorized contact available to confirm the intended function. A change in outside trim can affect how staff use the entrance even when the exit-side bar operates. The agreed proposal should describe that arrangement clearly. Do not add a separate lock or improvised obstruction to compensate for an unresolved hardware problem. If the opening also needs a closer or alignment repair, it belongs in the discussion so the planned entrance and exit sequence can be assessed together.
Some exit-device installations involve electrified hardware, monitoring or a connection to a security system. These features need a defined scope and suitable coordination. Identify who manages the controller, reader and electrical supply and whether another provider must participate. We do not assume that an available cable or existing strike is suitable for the selected device. The operating sequence and the manufacturer's supported configuration must be established for the proposed installation.
Do not share security passwords in an installation enquiry or change wiring as a test. Describe the equipment and responsible contacts instead. A device that operates during one command does not establish that every connected access and locking mode has been addressed. The handover should explain which work and checks have been completed and what remains with another provider. Electrified coordination is part of the actual project scope, not an automatic inclusion inferred from the presence of a card reader.
Paired leaves can introduce relationships between devices, closing order and latch engagement. The plan should identify the active and inactive arrangements and any coordinator, astragal or other shared component. A fault or unsuitable preparation on one leaf can affect the other. The assessment considers the complete opening rather than ordering two unrelated devices solely because the entrance has two leaves. Keep existing hardware information and project requirements available for that discussion.
Closing movement is also relevant when the selected arrangement needs the door to engage its latch appropriately. A new bar does not repair a failed or unsuitable closer. Door closer repair addresses that related task, while door closers and push bars covers the broader existing-hardware service. The installation proposal should distinguish new-device work from mechanical repairs needed to make the opening operate as intended.
Discuss operating hours, deliveries and access for occupants before work is arranged. A required exit or primary entrance needs a practical plan during installation. The sequence can depend on opening preparation, equipment availability and another provider's work. We discuss those conditions after assessment without promising that every installation can be completed during a particular business break or during the first visit. Preparation and permanent fitting should be identifiable stages where the scope requires them.
You approve the agreed work and quote before paid installation proceeds. If removal of old hardware reveals additional damage or unsuitable preparation, the finding needs discussion before the scope changes. The proposed task identifies the device and related components being installed and the door or frame work required. That clarity helps the authorized contact understand what is being restored or added, rather than discovering an important operating function was outside an assumed generic installation.
The completed work needs checks suited to the installed device and opening. Release, relevant latch engagement, outside trim and the intended closing or paired-door sequence should be considered within the agreed scope. If connected equipment is involved, identify the coordination and checks completed with its responsible provider. A device attached to a door is not evidence that all operating functions have been verified or that a remaining project task has been finished.
Staff should have the relevant equipment information and understand the intended use and any restrictions that remain. Report difficult release, unreliable latching, loose attachments or new movement. Do not adapt the device, prop or obstruct a required opening to conceal a fault. Keep the agreed installation record for follow-up questions. A useful handover makes the new hardware's function and the next steps clear to the people who manage the entrance.
The customer accounts below concern existing entrance hardware and commercial door work. Colin Tooke's saved excerpt mentions a broken door closer, and Snappers Fish Market describes a door replacement with retained brass handles. These are related repair and replacement accounts, not recorded panic-bar installations. No missing review wording or installation outcome has been invented. Dedicated installation case studies can be added when actual job records and separate publication approvals are available.
These saved accounts describe closer repair and commercial door replacement. They are identified as related work.
5 / 5 stars
“Great experience from start to finish. Called at 7am on a Sunday about a broken door closer and was all fixed before 10:30am same day. Customer service was friendly and prompt. Very professional , would highly recommend their services.”
5 / 5 stars · Old Toronto
“Alex is great!!! He is professional, punctual and pays attention to detail!!! He didn’t leave until he thought it was perfect which I loved!!!!! We had our door replaced and he transfered the brass handles over. He is amazing!!!”
Customer reviews
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Work at these locations includes jobs through facilities contractors. Logos belong to their owners; no affiliation, sponsorship or endorsement is implied.
This service
Repairs, replacements and the right next step for your property.
The device, door preparation, trim and coordination needed are assessed on site. The authorized contact approves the scope and quote before paid work begins.
We assess the opening, measurements and work needed before preparing a quote. Call or leave your details to discuss a visit.
The work
Identify the door, preparation and intended operating arrangement with the authorized project contact.
Fit the agreed device and related components according to the assessed scope and equipment documentation.
Explain completed checks, equipment guidance and any remaining provider coordination.
Read project descriptions and original customer feedback about door, window and glass work.
View project descriptionsExplore repair options for doors, windows and glass. Explore our services.
How it works
Call or send the details. Photos are helpful, but optional.
We assess the job on site. You approve the price before paid work starts.
We secure unsafe openings and arrange the agreed repair or installation.
An itemised invoice describing the work.
Door, window and glass work for homes and businesses. Insured, WSIB Covered and available 24/7.
Insurance claims
After a break-in or property damage, we help with paperwork describing the damage and repair.
Coverage and reimbursement depend on your policy and your insurer's approval.
How we help with your claimService areas
Residential and commercial service across Toronto, Peel, York, Durham and Halton, plus Hamilton, Barrie and nearby communities.
FAQ
If yours is not here, call and ask. We would rather answer it now than have you guess.
Suitability depends on the opening, construction, preparation and applicable requirements. We assess the door and intended operating arrangement before selecting a device. A generic bar or a similar-looking installation at another property does not establish compatibility. Additional frame or hardware work may be needed.
Fire exit hardware is intended for fire-door applications and does not incorporate mechanical dogging that holds back the latch. The actual door labels, construction and project requirements need consideration. We do not assume a similar-looking panic device is suitable for a labelled fire-door opening.
No. Preparation follows the selected model's documentation and the assessed opening. Existing holes, support and other hardware may affect the proposal. Do not enlarge preparations or adapt the frame for an unknown device. Additional damage or changes to the scope should be discussed before work proceeds.
That depends on the selected device, trim, keying arrangement and existing preparation. Tell us how staff should enter from outside. We identify compatible options and what can be retained after assessment rather than promising that every existing handle or cylinder works with a new exit device.
Not automatically. Support, alignment and frame condition can interfere with operation and latch engagement. Those issues need assessment alongside the hardware plan. The scope should distinguish new-device installation from any mechanical repair required to make the complete opening operate appropriately.
The complete arrangement needs assessment, including active and inactive leaves, closing order and any shared components. A coordinator, astragal or latching relationship can affect device selection. We do not assume two independent generic devices are the appropriate solution solely because there are two leaves.
Identify the provider responsible for the reader, controller and electrical supply. The supported configuration and operating sequence need coordinated planning. The agreed scope should state which work and checks are included and what remains with another provider. Do not change wiring or share security passwords in the enquiry.
No. The actual opening and project requirements must be established, but a single hardware installation is not a building-wide compliance certificate. Keep relevant specifications and known door labels available. The responsible designer, property contact or authority may need to address requirements beyond the agreed installation.
Provide the authorized contact, whole-opening photographs where safe, existing hardware details and project specifications. Discuss operating hours, deliveries and required access. Establish practical arrangements while work is underway. Do not remove hardware or obstruct a required exit to prepare for a visit.
The handover identifies installed equipment, operating checks within the scope, relevant instructions and any remaining coordination or restrictions. Staff should understand intended release, outside entry and latching. Report faults instead of improvising adjustments or obstructions. A partial installation should be identified clearly as unfinished work.
Call and describe it, or send the details through the form.