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Window repair guide · Glass, hardware and seals

Foggy Glass, Stuck Windows and Drafts: What Can Be Repaired?

Understand the difference between a glass problem, worn hardware and a leaking seal, and when to consider repair or replacement. Start with the guide below.

4.9 out of 5 on Google · 180 reviews. Rating snapshot as of 2026-09-27.

Manojkumar M

Posted onGoogle
“I had a fantastic experience replacing a few cracked and foggy window Glasses. The service was incredibly speedy—from the initial measurements to manufacturing and the final installation, everything was successfully completed within just one week. The new glass looks crystal clear and the installation was flawless. Highly recommend their services!”

Jinah Choi

Posted onGoogle
“Max was knowledgeable and honest about his work. We had a window crank that was loose and not properly working. Price was more than reasonable (I paid half of what the condo maintenance guys had quoted!!) And the patience of these guysssss!! Parking was horrendous in downtown toronto and he had to drive around for at least half an hour before parking. Thank you!!!”

Mark Palmer

Posted onGoogle
“I’m the owner of a general contracting company. My clients needed a crank replacement for their large kitchen window. I must say I am quite impressed with the front office and the quick/efficient correspondence. I spoke with both Carol and Mary who made me feel confident that the scope of the job was understood. Scheduling was straightforward and simple. My technician Tal was polite, knowledgeable and completed the repair a lot faster than I expected. Honestly, 10/10 experience. I would recommend to any fellow general contractor or homeowner. (Photos show before and after)”

ALIM LEE

Posted onGoogle
“We hired this company to fix water leaking from the window frames in our new house whenever it rained. Manny gave us a very reasonable quote, and we were extremely satisfied with the quality of the work. The technician was very professional and clearly knew what he was doing, which gave us a lot of confidence throughout the process. The new caulking was done so neatly and professionally that it can’t even be compared to the previous work. Everything was finished cleanly and carefully, and we were so happy with the results that we even recommended the company to our neighbors.”

Rahma Ahmed

Posted onGoogle
“I am beyond grateful to the team at 24/7 Door and Window repair. My partner and I called them on Friday evening, frustrated as our casement window got stuck and the crank handle would NOT budge, leaving us unable to close our windows. I called 24/7 Door and Window repair upset and confused, and they were so supportive and kind. We had a window technician come to our place super quick (and we live in Durham region)! Our technician Alex was AMAZING. He was super efficient, knowledgeable, and generous. He came to our place, assessed the situation, and gave us a fair quote. We went ahead and booked his service — he fixed both our stuck casement windows within 20 minutes and even lubricated two other windows for free! Alex, we appreciate you so much!!!!”

Teresa Costantino Sgrignoli

Posted onGoogle
“Buildnfix did a great job and were very professional fixing our window. Same day service for a broken latch on our window. Will definitely use their service again.”

Samara Gollant

Posted onGoogle
“My experience was great, the company was super quick in coming to help with our broken basement window- it happened in the evening. Our technician Ben was very friendly, helpful and knowledgeable and did a great job! The company and technician were both easy to communicate with also. I highly recomend! Repair wait time 0–1 hr”

Guides

5 min readUpdated

Fogged glass, stuck cranks and drafts can have different causes. A guide to common window problems and the factors that determine whether repair or replacement makes sense.

At a glance

  • Fog between panes usually points to a failed sealed unit.
  • Cranks, balances and seals may be replaced without changing the whole window.
  • An inspection helps separate a hardware repair from a full replacement.

A fogged pane, a stiff crank and a draft do not necessarily need the same repair. Some problems develop gradually; broken glass or a window that will not close securely needs prompt attention. This guide explains common symptoms and the checks that help decide whether to repair a component or replace the window.

Fog between the panes can indicate a failed sealed unit

Moisture trapped between the panes of an insulated glass unit is different from condensation on the room-side or outdoor surface. It can indicate that the edge seal has failed, and surface cleaning will not reach it. The unit may be replaceable without changing the whole window, depending on the condition and design of the sash and frame. An assessment should check both rather than assume the frame is sound. Foggy glass replacement explains sealed-unit replacement options.

Stuck windows and failed cranks need a hardware check

On a hung window, a balance problem can make the sash difficult to lift or keep open. On a casement window, the crank, operator arm, hinges or alignment may need attention. A symptom alone does not establish which part has failed. Stop using a sash that will not stay safely open, and do not force a jammed mechanism. Window repair starts with checking the window and identifying suitable parts; the repair and number of visits depend on its condition and parts availability.

Common places to check for drafts

Worn weatherstripping, a sash that does not close evenly, and gaps around the frame are possible sources of air leakage. The glazing seals and surrounding installation may also need inspection. Identifying the source matters: adding exterior caulk will not fix every draft, a worn crank or moisture trapped between panes. Window caulking covers assessing and repairing suitable exterior joints, with the window's drainage paths and installation requirements taken into account.

Check seals and operation as part of regular maintenance

Follow the window manufacturer's care guidance and watch for changes in how the window closes, locks and seals. Cracked sealant, recurring water entry or a new draft deserves inspection rather than being dismissed as normal winter behaviour. The cause may involve ageing materials, movement, damage or installation, and the right repair depends on what the inspection finds.

Security is a repair issue as much as a locking issue

A window lock that no longer catches, a sash that can be lifted from outside because the frame has warped away from the strike, or a crank mechanism so worn the window cannot be closed fully, are all security gaps that get treated as minor annoyances until someone tests them from the wrong side. If your home's ground-floor windows do not lock securely, that is worth fixing on the same priority as a door that will not latch. Lock and handle replacement covers window hardware as well as door hardware.

When replacement may make sense

Replacement may be appropriate when the frame is extensively damaged, suitable replacement parts are unavailable, or you want to change the size or style of the opening. A fogged pane, stiff crank or sealing problem may be repairable without replacing the whole window. An on-site assessment helps establish the cause and compare your options before spending on a full window replacement. See window replacement for the assessment and installation process.

Why seals and drafts matter

A failed sealed unit can lose performance, but fogging alone does not tell you how much insulation has been lost. Air leaking around a frame is a separate problem. Checking both the glass unit and the perimeter seals helps identify which repair is needed, without promising a particular energy saving.

For commercial buildings

Commercial windows and storefront glazing need an assessment of their glass, framing, hardware and access requirements. The repair approach may differ from a residential window. We discuss scheduling and access with the business or property manager to help reduce disruption; the scope and timing depend on the opening and the work required.

Not sure which repair you need? Contact us with a description and, if safe to take, a photo. We can arrange an assessment and explain the options before paid work begins. If broken glass or a window that will not close leaves your property unsecured, call for immediate emergency dispatch.

Customer photo reviews

Window repairs, in our customers' words

Real accounts of foggy glass replacement, crank and latch repairs, stuck windows and exterior sealing. These customer jobs are separate from the general advice in this guide.

4.9

180 customer ratings

M

Manojkumar M

Originally posted on Google
“I had a fantastic experience replacing a few cracked and foggy window Glasses. The service was incredibly speedy—from the initial measurements to manufacturing and the final installation, everything was successfully completed within just one week. The new glass looks crystal clear and the installation was flawless. Highly recommend their services!”
J

Jinah Choi

Originally posted on Google
“Max was knowledgeable and honest about his work. We had a window crank that was loose and not properly working. Price was more than reasonable (I paid half of what the condo maintenance guys had quoted!!) And the patience of these guysssss!! Parking was horrendous in downtown toronto and he had to drive around for at least half an hour before parking. Thank you!!!”
M

Mark Palmer

Originally posted on Google
“I’m the owner of a general contracting company. My clients needed a crank replacement for their large kitchen window. I must say I am quite impressed with the front office and the quick/efficient correspondence. I spoke with both Carol and Mary who made me feel confident that the scope of the job was understood. Scheduling was straightforward and simple. My technician Tal was polite, knowledgeable and completed the repair a lot faster than I expected. Honestly, 10/10 experience. I would recommend to any fellow general contractor or homeowner. (Photos show before and after)”
A

ALIM LEE

Originally posted on Google
“We hired this company to fix water leaking from the window frames in our new house whenever it rained. Manny gave us a very reasonable quote, and we were extremely satisfied with the quality of the work. The technician was very professional and clearly knew what he was doing, which gave us a lot of confidence throughout the process. The new caulking was done so neatly and professionally that it can’t even be compared to the previous work. Everything was finished cleanly and carefully, and we were so happy with the results that we even recommended the company to our neighbors.”
R

Rahma Ahmed

Originally posted on Google
“I am beyond grateful to the team at 24/7 Door and Window repair. My partner and I called them on Friday evening, frustrated as our casement window got stuck and the crank handle would NOT budge, leaving us unable to close our windows. I called 24/7 Door and Window repair upset and confused, and they were so supportive and kind. We had a window technician come to our place super quick (and we live in Durham region)! Our technician Alex was AMAZING. He was super efficient, knowledgeable, and generous. He came to our place, assessed the situation, and gave us a fair quote. We went ahead and booked his service — he fixed both our stuck casement windows within 20 minutes and even lubricated two other windows for free! Alex, we appreciate you so much!!!!”
T

Teresa Costantino Sgrignoli

Originally posted on Google
“Buildnfix did a great job and were very professional fixing our window. Same day service for a broken latch on our window. Will definitely use their service again.”
S

Samara Gollant

Originally posted on Google
“My experience was great, the company was super quick in coming to help with our broken basement window- it happened in the evening. Our technician Ben was very friendly, helpful and knowledgeable and did a great job! The company and technician were both easy to communicate with also. I highly recomend! Repair wait time 0–1 hr”

Open a review to read the full story and view every photo.

Read more customer reviews

Commercial locations we have serviced

  • Tim Hortons
  • BMO
  • Chevrolet
  • Toronto Pearson
  • Courtyard by Marriott
  • Whole Foods Market
  • Wendy's
  • Popeyes
  • RioCan
  • Mastermind Toys
  • VCA Canada
  • INS Market
  • Lemon & Lavender
  • Lucie
  • Academy of Music
  • Sheppard Centre Dental
  • Reconnect Health Services
  • Gelgoot & Partners LLP
  • AIM Recycling Newmarket
  • Beach United Church
  • Print Xperts
  • The Black Canary Espresso Bar
  • HEAL
  • City Pizza

Work at these locations includes jobs through facilities contractors. Logos belong to their owners; no affiliation, sponsorship or endorsement is implied.

Before and after · Original job photographs

Window hardware and glass: before and after

A kitchen-window crank repaired and broken basement glass replaced. Each pair shows the same customer's window before and after the work. The glass pair shows broken glass, not a fogged sealed unit.

More before and after

Real work · In motion

Watch related exterior sealing work

An on-site clip of sealant being applied between an exterior frame and brickwork. This is related sealing work, not a hardware repair, a remedy for fog between panes or a complete repair tutorial.

Short clips. No sound. Motion is paused.

Exterior frame sealing

A close-up of sealant being applied along the joint between an exterior frame and brickwork.

Caulking and sealing →

Get help with your own property

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How it works

From your call to the completed job

  1. Tell us what you need

    Call or send the details. Photos are helpful, but optional.

  2. Approve your quote

    We assess the job on site. You approve the price before paid work starts.

  3. Repair or replace

    We secure unsafe openings and arrange the agreed repair or installation.

  4. Get it in writing

    An itemised invoice and a one-year warranty on labour and materials.

Why choose us?

Thousands of jobs completed. Residential and commercial expertise. Insured, WSIB covered and ready to help 24/7.

Get to know us
Residential patio-door opening temporarily secured with wood panels after damage
Customer-authorized photograph of a damaged opening made safe before permanent repair.

Insurance claims

Help with your insurance claim, every step of the way.

We guide you through the claim and reimbursement process after a break-in or property damage, at no extra charge.

  • An official damage and repair report

  • Photos and itemised costs to support your claim

  • Help with your insurer's questions at every stage

Coverage and reimbursement depend on your policy and your insurer's approval.

How we help with your claim

Service areas

The GTA, Hamilton and Barrie.

Residential and commercial service across Toronto, Peel, York, Durham and Halton, plus Hamilton, Barrie and nearby communities.

All 42 service areas
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FAQ

Frequently asked questions

All questions
Can you come out tonight for a broken window?

Yes. Call day or night for immediate emergency dispatch. We assess the damaged opening, remove hazardous glass and arrange appropriate temporary securing. Permanent replacement follows once the glass is measured and ready. We explain any access restrictions and the expected timing on site.

Is it cheaper to repair a window or replace it?

A hardware or glass-unit repair can cost less than a complete replacement when the frame is sound and suitable parts are available. We inspect the window and quote the practical options before you decide. Frame damage or several failed components may make replacement a better choice.

My windows are fogged between the panes. What is that?

Moisture trapped between sealed panes can indicate a failed glass unit. We check whether the moisture is between the panes or on an accessible surface, then assess the glass, sash and frame. A replacement sealed unit may be all that is needed when the surrounding window is sound.

Still not sure what you are looking at?

Call (647) 643-5837 and describe it. We would rather talk you out of an unnecessary job than sell you one.